My Plan Manager – another happy Ten Gigabit Adelaide customer

[Published on Invest Adelaide] – 14th February 2019

With the rollout of Ten Gigabit Adelaide starting to ramp up, more businesses are jumping at the chance to be connected to the revolutionary high-speed data network.

Local social enterprise firm, My Plan Manager has relocated its offices to Franklin Street in the CBD to access the new network, enabling vastly improved internet connectivity, cybersecurity and synchronised upload and download speeds reaching the full capacity of the 10Gbps data transfer capability.

The company provides financial intermediary and plan management services to over 6,500 people Australia-wide who are part of the National Disability Insurance Scheme (NDIS). This includes a web-based platform and a personalised app that gives people living with a disability to have full control and visibility over their funds and services.

“Our company relies heavily on technology and having access to high speed, high-quality connectivity and a range of telecommunications services is critical to ensuring we can provide a responsive, seamless service to our clients,” says My Plan Manager, ICT Business Manager, Sean Bates.

“The Ten Gigabit Adelaide service was a standout choice in terms of speed, reliability and cost.

“TPG introduced us to NEXION Networks who designed a new infrastructure layer for the new office including new router, switches and WiFi. They also recommended a comprehensive security layer and firewall to protect the business.”

“When we tested the data speeds at our new offices in Franklin Street, it ran 18 times faster than our previous connection which is extraordinary.

“This will in turn save us time, increase our productivity and translate to a much higher quality of service for our clients.”

Another key reason for My Plan Manager moving to the city was its central location.

“We’re excited to be able to call the CBD home. Being in the geographical heart of Adelaide will make it easier for us to recruit and retain quality staff,” he says.

In addition to providing secure, reliable and symmetrical 10Gpbs data speeds, Ten Gigabit Adelaide will also provide businesses with access to a range of cutting-edge ICT applications and services.

My Plan Manager has accessed a 1GB internet service through the network and has also invested in a complete Fortinet suite of products including router, firewall, switching and WiFi as well as enterprise-grade cybersecurity, provided by NEXION Networks.

“We take security of our systems very seriously,” says Mr Bates.

“We continue to invest heavily in a range of infrastructure such as the NEXION Fortinet Bundles to ensure that sensitive data and systems are protected, and the performance of the network exceeds expectations.”

On the back of Ten Gigabit Adelaide, NEXION Networks has also expanded their business in Adelaide.

“NEXION Networks are a unique and fast-growing ICT company and see Adelaide and the Ten Gigabit Adelaide rollout as the bedrock for our growth and we continue to invest locally in the building of our Adelaide presence,” says CEO of NEXION Networks, Paul Glass.

“The investment the City of Adelaide and TPG have made to turn Adelaide into a global leading technology innovation hub allows us to deliver innovative solutions for TPG customers faster and more nimbly than any other location in Australia.”

“NEXION Networks is very proud to be working with TPG and City of Adelaide and we are excited about the opportunity to provide Adelaide customers, like My Plan Manager with the cybersecurity and infrastructure required to get the full benefit of the 10GA Network.

The City of Adelaide has partnered with TPG telecom as the Official Network Partner to deliver and install the Ten Gigabit Adelaide network. For further information about the project and the rollout plan, visit…